Formativ Health

  • Practice Manager

    Job ID
    2018-23153
    Employment Type
    full-time
    Hours Per Week
    40
  • Overview

    The Practice Manager at Formativ Health will work closely with the leaders of a 40+ provider physician practice to oversee and support ongoing operations and strategy. This leader will manage and / or support marketing and operations strategies while implementing performance goals and objectives for employees in line with the leadership team’s longer-term business objectives.

    Responsibilities

    • Build and track necessary metrics to manage and optimize practice results
    • Assess staff competencies and performance against current and future business objectives
    • Develop performance reviews and corrective action plans as needed
    • Oversee internal staff training, and cross-training programs to meet professional development requirements
    • Liaise with internal and external stakeholders (vendors and across functions, including Commercial / Customer Success, Operations and Product Management, etc.) to optimize patient experience and practice performance
    • Evaluate resource capacity against forecasts and demand to ensure appropriate clinical staffing support to meet patient demand
    • Measure and drive continuous improvement in practice efficiency against utilization targets
    • Maintain alignment with cross-functional leaders both with client and at Formativ on key project/program statuses to meet client commitments
    • Serve as a point of escalation for Formativ and for customer to ensure customer satisfaction

    Qualifications

    • BA or BS degree
    • 3-5 years of relevant Revenue Cycle and / or Practice Management experience including responsibility for and / or ownership of revenue, cost, and customer satisfaction
    • Strong analytical and financial skills
    • Exceptional communication and organizational skills
    • Familiar with Electronic Medical Record functionality
    • Proficient in Microsoft Office

    Preferred Skills

    •  Experience with Centricity preferred

    About Formativ Health

    At Formativ Health we believe in empowering physicians to focus on patient care. Through our partnership, hospitals and health systems are able to improve efficiency, increase revenue, and better focus on the health and satisfaction of the patients they treat.

     

    Formativ is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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