As a key member of Formativ Health’s Patient Access Services Operations team, the Director, Patient Access Services (PAS) Operations will support optimal functioning of our Jacksonville contact center systems and processes as we work to improve patient clinical outcomes and financial journeys, and empower physicians to focus on delivering the best care possible. The Director, Patient Access Services Operations will manage, lead, and inspire Contact Center staff, and will work alongside Operations leadership and across functional areas to maximize call efficiency, optimize patient experience, and enhance Formativ’s physician customer partnerships.
At Formativ Health we believe in empowering physicians to focus on patient care. Through our partnership, hospitals and health systems are able to improve efficiency, increase revenue, and better focus on the health and satisfaction of the patients they treat.
Formativ is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.